Case Studies for Deal-makers (Traders & Brokers)
€ 1.499,00 excl. VAT
Judgement, perception and market conduct training
Interactive Case Studies for traders, brokers and other deal-makers in the commodity & energy markets. Participants face Situational Engagements where judgement, timing and perception influence how behaviour is interpreted. The cases strengthen awareness, decision-making and consistent conduct in live market environments.
Licence for individual
This awareness training is available 24/7 during 365 days for a single learner.
Purpose
ENTRIMA’s Case Studies support deal-makers, such as traders, brokers and other market-facing professionals, in sharpening their judgement and awareness when operating in the commodity & energy markets.
The Case Studies are built around Situational Engagements: realistic, non-routine market situations where trading behaviour, decisions or information use require careful interpretation. In such situations, behaviour is rarely judged in isolation; context, timing and perception determine how actions are understood by others.
Situational Engagements for Deal-makers
Situational Engagements concern non-routine situations in which market behaviour, information flows or decisions require closer attention. These situations form the basis of the Case Studies, allowing learners to explore how such scenarios may be interpreted in practice.
Typical situations include:
- Use or receipt of sensitive information
- Unusual or aggressive order behaviour
- Trading patterns that may be misinterpreted by others
- Interaction with brokers, clients or counterparties
- Decisions taken under time pressure or market stress
The emphasis is on understanding how behaviour may be perceived by regulators or trading venues.
How Deal-makers engage with the cases
Each case presents a realistic trading-related situation and invites learners to:
- Assess what is happening and why it matters
- Consider alternative interpretations of the behaviour
- Reflect on whether action, adjustment or clarification may be appropriate
The platform provides immediate feedback, grounded in market practice and commonly applied interpretations.
This mirrors how judgement is formed and tested in daily trading environments.
Practical relevance for Deal-makers
Working through Situational Engagements helps Deal-makers sharpen their judgement in live market conditions, where decisions must be taken quickly and behaviour may be interpreted in different ways.
By practising these situations, learners gain clarity on when context matters and when behaviour may be misread, supporting confident decision-making and consistent conduct.
From Interpretation to Consequence
The Situational Engagements focus on recognising and interpreting situations that may raise questions around market behaviour, while the Sanction Browser provides context on how comparable behaviour has been assessed in practice.
Together, they connect interpretation with real-world outcomes.
Disclaimer
Although the content is developed with utmost care, and is based on best knowledge, best practice, and publicly available guidance, it does not carry legal status. No rights can be derived from the material, and ENTRIMA does not accept liability for interpretations regarding the legal application of laws, rules or regulations.
For who?
This case study module is designed for dealmakers, including traders, brokers and other market-facing professionals active in the commodity & energy markets.
It is particularly relevant for professionals who are directly involved in trading activity and interaction with counterparties, where decisions must often be taken under time pressure and where behaviour may be interpreted differently depending on context and timing.
Typical participants include:
- Traders active in commodity & energy markets
- Brokers facilitating market transactions
- Trading assistants and junior traders
- Sales and broking professionals interacting with market participants
The case studies help these professionals strengthen their awareness of how trading behaviour, information use and market interaction may be perceived by others in the market.
Learning objectives
After completing this case study module, participants will be able to:
- Recognise trading situations where behaviour, information use or order activity may attract attention or require careful interpretation.
- Understand how trading behaviour may be perceived by other market participants, compliance teams or surveillance functions.
- Assess non-routine market situations where timing, context and interaction with counterparties influence how conduct may be interpreted.
- Apply structured reasoning when considering whether clarification, adjustment or restraint may be appropriate.
- Strengthen professional judgement in live trading environments where decisions must often be made quickly and with incomplete information.
Through realistic case scenarios, participants develop stronger awareness of how market behaviour may be interpreted in the commodity & energy markets.
Study advice
Approach each case study with a reflective and analytical mindset. The situations are designed to mirror real trading environments where information may be incomplete and behaviour can be interpreted in different ways. Take the time to carefully review the context before forming your conclusion.
When analysing a case, focus not only on the trading activity itself, but also on how the behaviour might be perceived by other market participants, compliance teams or surveillance functions. Context, timing and communication often play an important role in how situations are interpreted.
Explain your reasoning clearly before reviewing the feedback provided by the platform. Where possible, discuss the cases with colleagues, as exchanging perspectives can help strengthen awareness and improve judgement in real market situations.
ENTRIMA's Sanction Browser
ENTRIMA 'sSanction Browser offers structured access to sanctions and disciplinary actions in wholesale commodity & energy markets. It helps professionals understand how market behaviour has been assessed by regulators and exchanges, supporting interpretation, awareness and consistent judgement based on real enforcement cases.
Real enforcement cases showing how market behaviour has been assessed and sanctioned in practice.
Coordinator role
Depending on the configuration, ENTRIMA and/or the client organisation may act in the capacity of ‘Coordinator’.
The ‘Coordinator’ role enables insight into:
- how different teams interpret the same situation,
- where misunderstandings or assumptions arise,
- how decision-making and escalation practices align across the organisation.
These insights support coordination, internal discussion and informed decision-making at both operational and general management level.
Frequently asked questions
What are the Case studies for Dealmakers about?
Who are these case studies intended for?
What kinds of situations are analysed?
How does the learning process work?
Do the case studies provide legal advice?
Upskilling professionals across the world’s key hubs
In the global commodity & energy markets, trading, risk management and trade operations run around the clock. The major hubs - Singapore, Shanghai, Dubai, Abu Dhabi, Geneva, Riyadh and London - connect physical flows with financial markets, regulation and technology-driven operations.
ENTRIMA provides a 24/7 learning offering designed for professionals working in these fast-moving centres. With flexible, blended-learning journeys accessible anytime and anywhere, you stay aligned with the pace, complexity and continuous evolution of worldwide commodity markets.







