{"id":703,"date":"2026-03-23T16:02:23","date_gmt":"2026-03-23T16:02:23","guid":{"rendered":"https:\/\/entrima.org\/webstore\/?post_type=product&#038;p=703"},"modified":"2026-07-06T07:42:37","modified_gmt":"2026-07-06T06:42:37","slug":"case-studies-for-surveillants","status":"publish","type":"product","link":"https:\/\/entrima.org\/webstore\/product\/case-studies-for-surveillants\/","title":{"rendered":"Case Studies for Surveillants (Compliance &#038; Surveillance experts)"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Section Fullwidth header Competence Trainer small&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/entrima.org\/webstore\/wp-content\/uploads\/2025\/10\/entrima-slider-back.png&#8221; global_module=&#8221;384&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code admin_label=&#8221;Fullwith spacer small&#8221; 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button_text=&#8221;Proceed to checkout&#8221; admin_label=&#8221;Button naar Highbiza Checkout&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#f19e38&#8243; button_border_color=&#8221;#f19e38&#8243; button_icon_color=&#8221;#ffffff&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#ffffff&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#f19e38&#8243; button_bg_enable_color__hover=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][et_pb_text admin_label=&#8221;Link: Or request a quote for a group&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; link_font=&#8221;||||on|||#21AFC0|&#8221; link_text_color=&#8221;#21AFC0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.entrima.org\/request-a-quote-competence-trainer\/?cluster=Senior%20Professional\">Or request a quote for a group<\/a><\/p>\n<p>[\/et_pb_text][et_pb_wc_meta _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_wc_meta][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_wc_tabs include_tabs=&#8221;description|for-who|learning-objectives|study-advice|&#8221; _builder_version=&#8221;4.27.4&#8243; tab_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]\t\t\t\t\t[\/et_pb_wc_tabs][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_wc_upsells _builder_version=&#8221;4.27.6&#8243; title_font=&#8221;|700|||||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_wc_upsells][et_pb_wc_related_products include_categories=&#8221;35&#8243; _builder_version=&#8221;4.27.6&#8243; title_font=&#8221;|700|||||||&#8221; product_title_font_size=&#8221;18px&#8221; border_radii_image=&#8221;on|15px|15px|15px|15px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_wc_related_products][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section Test Try Sanction Browser for free&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#649DB3&#8243; global_module=&#8221;772&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Test The ENTRIMA Sanction Browser&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#F19E38&#8243; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;26px&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>ENTRIMA&#8217;s Sanction Browser<\/h3>\n<p>ENTRIMA &#8216;s<a href=\"https:\/\/entrima.org\/webstore\/sanction-browser\/\">Sanction Browser<\/a> offers structured access to sanctions and disciplinary actions in wholesale commodity &amp; energy markets. It helps professionals understand how market behaviour has been assessed by regulators and exchanges, supporting interpretation, awareness and consistent judgement based on real enforcement cases.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text See through the eyes of your colleagues &#038; learn-by-doing&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Real enforcement cases showing how market behaviour has been assessed and sanctioned in practice.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/simulations.entrima.org\/freight\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Try the Sanction Browser (free)&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Button Try Sanction Browser (free)&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#F19E38&#8243; button_bg_color=&#8221;#E8F0EF&#8221; button_border_color=&#8221;#f19e38&#8243; button_border_radius=&#8221;3px&#8221; button_font=&#8221;||||||||&#8221; button_icon_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#ffffff&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#F19E38&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/entrima.org\/webstore\/wp-content\/uploads\/2026\/04\/Sanction-browser.webp&#8221; alt=&#8221;Sanction browser&#8221; title_text=&#8221;Sanction browser&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section Competence Trainer&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#E8F0EF&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text Coordinator role&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;26px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;22px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Coordinator role<\/strong><\/h3>\n<p>Depending on the configuration, ENTRIMA and\/or the client organisation may act in the capacity of \u2018Coordinator\u2019.<\/p>\n<p>The \u2018Coordinator\u2019 role enables insight into:<\/p>\n<ul>\n<li>how different teams interpret the same situation,<\/li>\n<li>where misunderstandings or assumptions arise,<\/li>\n<li>how decision-making and escalation practices align across the organisation.<\/li>\n<\/ul>\n<p>These insights support coordination, internal discussion and informed decision-making at both operational and general management level.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text Frequently asked questions&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#153149&#8243; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;26px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Frequently asked questions<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#21AFC0&#8243; icon_color=&#8221;#153149&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#153149&#8243; toggle_level=&#8221;h4&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What is the purpose of the Case Studies for Surveillants?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]The Case Studies help surveillants strengthen their awareness and professional judgement when assessing behaviour in the commodity &#038; energy markets. They focus on situations where trading activity, information use or interaction between market participants requires careful interpretation.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What types of situations are covered in the case studies?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]The cases present realistic market situations involving information-related behaviour, trading patterns, interaction between market participants and situations that may require escalation or documentation. Many of these situations are ambiguous and require careful interpretation rather than straightforward rule application.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do learners engage with the case studies?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Each case presents a market situation and asks learners to assess what is happening, determine whether the behaviour raises concerns and explain their reasoning. The platform provides immediate feedback based on commonly applied interpretations and market practice.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why are these cases relevant for surveillants?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Surveillants often need to assess behaviour based on limited information and evolving circumstances. The cases help develop consistent reasoning, strengthen interpretation skills and support defensible decision-making in compliance and surveillance work.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What role does the \u2018Coordinator\u2019 play in the learning process?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Depending on the configuration, ENTRIMA or the client organisation may act as Coordinator. This role provides insight into how different teams interpret the same situation and supports internal discussion, alignment and informed decision-making.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section Commodity &#038; Energy Markets&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#649DB3&#8243; global_module=&#8221;89&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Test  Upskilling Professionals across the world\u2019s key hubs (Commodity &#038; Energy)&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;26px&#8221; header_3_line_height=&#8221;1.6em&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Upskilling professionals across the world\u2019s key hubs<\/h3>\n<p>In the global commodity &amp; energy markets, trading, risk management and trade operations\u00a0 run around the clock. The major hubs &#8211; Singapore, Shanghai, Dubai, Abu Dhabi, Geneva, Riyadh and London &#8211; connect physical flows with financial markets, regulation and technology-driven operations.<\/p>\n<p>ENTRIMA provides a 24\/7 learning offering designed for professionals working in these fast-moving centres. With flexible, blended-learning journeys accessible anytime and anywhere, you stay aligned with the pace, complexity and continuous evolution of worldwide commodity markets.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Divider&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; height=&#8221;100px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_image src=&#8221;https:\/\/entrima.org\/webstore\/wp-content\/uploads\/2025\/11\/Commodity-Energy-Markets.webp&#8221; alt=&#8221;Commodity &#038; Energy Markets&#8221; title_text=&#8221;Commodity &#038; Energy Markets&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section Reviews&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/entrima.org\/webstore\/wp-content\/uploads\/2025\/11\/entrima-back-light.jpg&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"text-xl lg:text-2xl\" style=\"text-align: center;\">ENTRIMA has trained numerous professionals and certified thousands of learners, and counting<\/h4>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script defer async src='https:\/\/cdn.trustindex.io\/loader.js?1f1e30357d6d8530923604d5287'><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<h3><strong>Awareness, interpretation and defensible judgement<\/strong><\/h3>\n<p>Interactive Case Studies for compliance officers, surveillance experts and other control professionals, referred to as &#8216;Surveillants&#8217;. With the Situational Engagements participants assess realistic situations where behaviour requires interpretation and defensible judgement. The cases strengthen awareness, consistency and effective monitoring of market conduct.<\/p>\n<h5><strong>Licence for individual<\/strong><\/h5>\n<p>This awareness training is available to the learner on a 24\/7 basis during 365 days.<\/p>\n","protected":false},"featured_media":939,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h3><strong>Purpose<\/strong><\/h3>\r\nENTRIMA\u2019s Case Studies for Surveillants support compliance officers, surveillance experts and other control professionals in strengthening awareness and judgement when assessing behaviour.\r\n\r\nThe Case Studies consist of both the Sanction Browsers and Situational Engagements, the latter being realistic situations where behaviour must be interpreted and assessed, often without clear-cut conclusions.\r\n<h3><strong>Situational Engagements for Surveillants<\/strong><\/h3>\r\nSituational Engagements are context-driven situations where observed behaviour, information use or trading activity requires assessment. These situations form the basis of the Case Studies and typically involve borderline or ambiguous cases.\r\n\r\nTypical situations include:\r\n<ul>\r\n \t<li>Information-related behaviour<\/li>\r\n \t<li>Unusual trading patterns<\/li>\r\n \t<li>Coordination between market participants<\/li>\r\n \t<li>Behaviour requiring escalation or documentation<\/li>\r\n<\/ul>\r\nThe emphasis is on interpretation and consistency, not hindsight.\r\n<h3><strong>How Surveillants engage with the cases<\/strong><\/h3>\r\nEach case study presents a situational engagement and invites learners to:\r\n<ul>\r\n \t<li>assess the situation<\/li>\r\n \t<li>determine whether concerns may arise<\/li>\r\n \t<li>explain their reasoning and applied criteria<\/li>\r\n<\/ul>\r\nThe platform provides immediate feedback, supporting consistent interpretation.\r\n<h3><strong>Practical relevance for Surveillants<\/strong><\/h3>\r\nWorking through situational engagements helps surveillants strengthen their ability to:\r\n<ul>\r\n \t<li>Apply consistent reasoning<\/li>\r\n \t<li>Document defensible conclusions<\/li>\r\n \t<li>Identify potential concerns early<\/li>\r\n<\/ul>\r\n<h3><strong>From interpretation to consequence<\/strong><\/h3>\r\nThe Case Studies focus on interpreting Situational Engagements that may indicate market abuse.\r\nIn addition, the Sanction Browser provides context on how such behaviour has been assessed in practice.\r\n\r\nTogether, they support defensible and consistent decision-making.\r\n<h4><strong>Disclaimer<\/strong><\/h4>\r\nAlthough the content is developed with care and informed by best practice and publicly available guidance, it does not carry legal status. No rights can be derived from the material, and ENTRIMA does not accept liability for interpretations regarding the legal application of laws, rules or regulations.","_et_gb_content_width":""},"product_brand":[],"product_cat":[35],"product_tag":[],"class_list":["post-703","product","type-product","status-publish","has-post-thumbnail","product_cat-case-studies","first","instock","taxable","shipping-taxable","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/product\/703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/comments?post=703"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/media\/939"}],"wp:attachment":[{"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/media?parent=703"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/product_brand?post=703"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/product_cat?post=703"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/entrima.org\/webstore\/wp-json\/wp\/v2\/product_tag?post=703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}